Questions clients ask us first.
Straight answers on cost, process and what happens after you get in touch.
How we charge.
We charge fairly on a time costs basis. Every matter is different, and you will get an estimate early.
Do you act on a no-win, no-fee basis?
No. We charge on a time costs basis. If the costs of a claim are likely to exceed what you could recover, we will tell you at the start.
Can we meet by video?
Yes. Consultations are in person at our office at Capitol Piazza, or by Zoom.
What should I prepare for the first meeting?
A short timeline of what happened, the key documents (contracts, letters, messages, any court papers) and the names of the other people involved. If you have a deadline, such as a court date or a letter that demands a reply, tell us when you first get in touch.
Why do you ask for the other party’s name?
To run a conflict check. We cannot act against someone we already act for. Giving the name on the enquiry form is optional, but we need it before we can take on your matter.
Is what I tell you confidential?
Yes. Lawyers in Singapore owe their clients a professional duty of confidentiality, and we handle personal data under the Personal Data Protection Act 2012. See our Privacy Policy.
When does a lawyer-client relationship begin?
Only when we confirm in writing that we are acting for you. Contacting us through this website does not, on its own, create a lawyer-client relationship.
Can you handle a dispute that involves another country?
Yes. We run cross-border matters from Singapore and work with foreign counsel from the start, so the strategy holds together in every forum. See cross-border disputes and arbitration.
Do you accept instructions from other lawyers?
Yes. We act as instructed counsel for law firms in Singapore and abroad. Send the parties’ names first so we can check conflicts before you share the detail.
Someone has posted something false about me online. What should I do first?
Keep the evidence: screenshots that show the date, the time and the web address. Do not reply in public or repost it. Then get advice on whether a letter of demand, a defamation claim or an order under the Protection from Harassment Act fits your situation. Our defamation guide explains the options.
I have been asked to attend a police interview. Should I speak to a lawyer first?
Get advice as early as you can, ideally before you give a statement. What you say at an early stage can matter a great deal later.
Is my claim too small?
If the cost of pursuing a claim would be more than you could recover, we will say so plainly and, where we can, point you to a cheaper route.